Keeping every member's personal data private is a responsibility we take seriously at 77joa. This page explains in plain terms — what data we collect, why we collect it, how we protect it, and what options you have.
The Foundation on Which We Protect Your Privacy
77joa only collects the data that is genuinely necessary to provide its services. Requesting more than what is needed goes against our principles. Less data means less risk — that is the belief we operate by.
All your data is protected with SSL 256-bit encryption. Sensitive information stored on our servers is encrypted separately. Passwords are never stored in plain text.
77joa never sells your personal data to third parties. Sharing your information with advertisers is equally against our policy. Your data belongs to you — that is a commitment we never waver on.
You can view, correct, or request deletion of your data at any time. 77joa upholds these rights in practice, not just in writing.
Only 77joa staff members who require specific data to perform their role can access it. A role-based access control system is in place.
In the event of a data security breach, 77joa will notify affected members as quickly as possible and take all necessary steps to address the situation. Transparency is a core principle we stand by.
Opening an account with 77joa requires some basic information. This information is requested because we cannot provide our services without it. The list below explains exactly why each type of information is needed.
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Name & Date of Birth | Upon Registration | Identity Verification & Age Confirmation |
| Mobile Number | Upon Registration | Account Login & OTP |
| Payment Information | For Transactions | Deposit & Withdrawal Process |
| Device & IP Information | At Every Login | Security Monitoring |
| Gaming Activity | Usage Time | Service Improvement & Bonuses |
| Copy of ID Document | For Age Verification | Mandatory Where Applicable |
77joa never collects social security numbers, full credit card numbers, or any other highly sensitive information. Any details you voluntarily share with our support team are used solely for the purpose intended and nothing beyond that.
77joa uses your data for four main purposes: first, to manage your account and process transactions; second, to ensure security and detect fraud; third, to improve service quality and resolve technical issues; and fourth, to meet legal obligations.
77joa may occasionally use your gaming activity to send you relevant offers or bonuses. If you prefer not to receive such communications, you can easily turn them off in the app's notification settings. 77joa never uses your data to run targeted advertising with external advertisers.
To promote responsible gaming, 77joa may monitor your betting patterns. If the system detects behavior that appears unusual or potentially harmful, it may take precautionary steps — such as sending budget reminders or having the support team reach out. This monitoring is done entirely in your interest.
77joa employs multiple layers of technical security to protect your data. Every connection runs over HTTPS, meaning the entire path from your device to 77joa's servers is encrypted. No third party can intercept or tamper with your data in transit.
Sensitive data stored on our servers — such as passwords and payment information — is encrypted separately. Passwords are never stored in plain text; only a hashed form is retained. This means even 77joa staff cannot view your password.
Every login and significant account activity is logged. If an unusual login is detected — such as from a new device or at an unexpected time — additional verification is triggered. During suspicious activity, your account may be temporarily locked and you will be notified.
Cookies are small text files stored in your browser or app. 77joa uses cookies primarily to keep your login session active and to enhance your experience. There are three types of cookies used by 77joa, each explained below.
77joa does not use third-party advertising cookies or cross-site tracking cookies. Your browsing data is never shared with other sites. You can delete cookies at any time through your browser settings, though doing so may temporarily affect certain features.
77joa gives every member full control over their own data. The rights listed below are yours, and exercising them is straightforward — simply contact the support team.
You may request to know what information 77joa holds about you.
You can request corrections to any inaccurate or outdated information.
Under certain conditions, you can request that your data be deleted.
You can request that we stop using your data for specific purposes.
You can request a copy of your data in a downloadable format.
You can opt out of promotional messages at any time.
To exercise any of these rights, email support@77joa.best or reach out via the in-app support chat. 77joa typically responds within 7 business days. In certain cases, legal obligations may prevent the deletion of specific data — if so, the reason will be clearly explained.
Data for active 77joa accounts is retained for as long as the account remains open. Once an account is closed, most personal data is deleted within six months. Transaction records, however, must be kept for five to seven years to meet legal obligations.
Support conversation records are generally kept for two years, as they may be needed to resolve future complaints or disputes. Log files and technical data are typically deleted automatically within 90 days.
If you request deletion of specific data after your account is closed, 77joa will do so as promptly as legal obligations allow and will keep you informed throughout the process.
If you have any questions about 77joa's privacy policy or wish to exercise your data rights, contact us directly. We are committed to responding with full transparency.
If this privacy policy is updated in the future, affected members will be notified via the app or email. The "Last Updated" date at the top of the page shows when the most recent changes were made. Continued use of 77joa after any update will be considered acceptance of the revised policy.
Email: support@77joa.best
We're available 24 hours a day, 7 days a week. Detailed responses are typically provided within 7 business days.
You can also reach us via live chat directly from the "Support" section of the app.
Straight answers to more of your questions about 77joa
Your account and data are always protected by SSL encryption, OTP verification, and a strict privacy policy. Registration is free.